• What is Philippineswithlove.com?
• What payment methods do you accept?
• How do I get discounts?
• What days of the week do you deliver?
• Why do some items take longer to be available or ready?
• I cannot choose the Delivery Date I want. What am I doing wrong?
• When should I make my order?
• How much are shipping charges?
• Where can you ship orders?
• What happens if I supply a wrong address?
• What if the recipient is not home to accept the delivery?
• What if my order arrives damaged or spoiled?
• How will I know if my order has been delivered?
• Is the site secure and are my credit card details and information secure?
• How will I contact you for any questions?

What is Philippineswithlove.com?

Philippineswithlove is an online shopping site that lets you send gifts to your loved ones in the Philippines from anywhere around the globe.

What payment methods do you accept?

We accept the following major credit cards: Visa, Mastercard, or Discover. We also accept Paypal payments.

How do I get discounts?

Sign up for our newsletters or sign up for an account so you can receive our special mailers. Our mailers will inform you of cut prices or promos, or can also have special discount codes you can use on the website.

What days of the week do you deliver?

We deliver flowers and some gifts every day for Metro Manila destinations except Sundays and major Philippine holidays. For Provincial destinations, we deliver everyday expect Sundays, Mondays and major Philippine holidays. Some non-flower gift items though can be delivered at any day of the week. Please check Shipping Details of the product you would like to buy!

Why do some items take longer to be available or ready?

Personalized items like our Messenger Bears or artworks like Minis need more time to be prepared and assembled. Some of our gift items, on the other hand, are sourced from other places that have been hand-picked for their quality.

I cannot choose the Delivery Date I want. What am I doing wrong?

Please check the Availability info on the Product page. Some gift items need time to be assembled and prepared and thus cannot be ordered the next day.

When should I make my order?

To ensure NEXT DAY delivery for items that can be delivered the next day, orders must be placed the day before the requested delivery date by 4:00PM Philippine Time (+8GMT.)

How much are shipping charges?

We do not charge for deliveries. Philippineswithlove is FREE to all destinations nationwide!

Where can you ship orders?

We deliver to almost anywhere in the Philippines. You can check our Delivery Areas HERE

What happens if I supply a wrong address?

Shipping address changes after order has been shipped will result in a $10.00 charge. Please be very careful when providing delivery details.

What if the recipient is not home to accept the delivery?

Our courier will have your order received by next of kin or whomever is related to the recipient in the same address. If there is nobody at home during the time of delivery, however, a $10 surcharge will be made for repeat deliveries when the inability to deliver the first time was due to reasons not attributable to PhilippineswithLove

What if my order arrives damaged or spoiled?

We make the commitment to deliver your orders on time and in good condition. However, in the event that they are not, we will be happy to replace your order as long as it is in accordance to our purchase agreement. Please note though that we cannot replace orders damaged by acts of God that include earthquakes, major floods, and similar circumstance.

How will I know if my order has been delivered?

Rest assured that we will be informing you of the status of your orders. You can check your inbox for notification mails we will be sending. If you created an account on our website, you can also log in and check your order status. You can also contact us anytime by emailing us at help@philippineswithlove.com or messaging us through Yahoo Messenger via our Yahoo ID philippineswithlove.

Is the site secure and are my credit card details and information secure?

Yes. As you note, we are being serviced by a reputable payment processor, and have displayed the 2checkout logo in our site. Your information is used for the sole purpose of fulfilling your orders and distributing information that is of direct benefit to our customers. Your information is kept save and private in our website. For more information, please read our Policy Statement.

How will I contact you for any questions?

You can contact us anytime by emailing us at help@philippineswithlove.com. You can also leave messages for us via our Yahoo Messenger account with Yahoo ID philippineswithlove.